Return and Shipping
At One Angry Skull, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free return policy. Please review the following guidelines:
- Returns: We accept returns within 30 days of delivery.
- Items Eligible for Return: Items must be unused, unwashed, and in their original condition with tags attached.
- Return Process: To initiate a return, please contact our customer service team at info@oneangryskull.com to receive a return authorization and shipping instructions.
- Refunds: Refunds will be issued to the original payment method once the returned items are received and inspected.
- Return Shipping: Customers are responsible for return shipping costs unless the return is due to an error on our part or a defective product.
Shipping Policy:
- Processing Time: Orders typically ship within 30 business days of being placed.
- Shipping Methods: We offer standard and expedited shipping options.
- Shipping Rates: Shipping rates are calculated at checkout based on the destination and selected shipping method.
- International Shipping: We ship internationally. Please note that additional customs fees and taxes may apply for international orders, and customers are responsible for these fees.
- Order Tracking: Once your order ships, you will receive a tracking number via email to track your package’s delivery status.
- Shipping Delays: While we make every effort to ensure timely delivery, please note that shipping delays may occur due to unforeseen circumstances such as weather conditions or carrier issues.
For further inquiries regarding returns, shipping, or any other concerns, please don’t hesitate to reach out to our customer service team at info@oneangryskull.com. We’re here to assist you!
